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Full-Time Roles

Full-Time Roles at Best Delegate

Join the team behind the Model United Nations Institute by Best Delegate. Our full-time staff design programs, support families, and help thousands of students become confident, collaborative leaders every year.

15,000+Students served
96%Of alumni recommend us
16 yearsOf Model UN education
4.8/5Rated by students & parents

Why Best Delegate

What it's like to work at Best Delegate

🌎

Remote, Eastern-time aligned

Work from anywhere in the U.S., with a strong remote work infrastructure. Most hours line up with Eastern time.

🎓

Mission-driven

Every role connects to our mission of empowering young people to become global citizens.

📈

Built for growth

Full-time roles come with a clear growth path, plus 1:1 coaching from our Senior Leadership Team, including the CEO.

🤝

Great team

Work with passionate educators and high performers who are invested in mentoring you.

How We Work

What to expect as a full-time team member

A clear picture of our year, our values, and how we support you.

Best Delegate full-time team members smiling around a dinner table

The rhythm of our year

  • Two seasons: school-year programs run September–May and summer programs run June–August, both in person and virtual.
  • Normal weeks: 40 hours, with most hours aligned to Eastern time.
  • Peak season: From mid-May to mid-August, expect up to ~60 hours a week, including weekends on arrival and departure days. Extra time off accrues.
  • Travel: some roles include defined onsite periods, with flights, lodging and meals covered.
Best Delegate team members laughing together in matching blue shirts

Autonomy and development

Autonomy: you own your workstreams and drive your own goal-setting and career development.

Development:

  • 1:1 coaching and mentoring with our whole Senior Leadership Team
  • Departmental cross-training
  • Support for certifications, such as project management certificates

Feedback and learning: a 360° feedback culture, where everyone gives and receives it, plus virtual Lunch & Learn sessions. Next up: using Claude in the workplace, and how to recruit and retain great staff.

Tools: Google Workspace, Slack, Zoom, HubSpot, Claude, plus project management and CRM tools.

Best Delegate team members smiling on a forest trail

Benefits snapshot

  • 22 paid days off (12 vacation days + 10 national holidays)
  • Paid family leave
  • $300/month health care stipend
  • $50/month technology stipend
  • Up to a 4% 401(k) match after 6 months
  • Annual summer delivery bonus for onsite staff, plus a potential company bonus
  • Annual Retreat for members of the Senior Leadership Team
Best Delegate staff celebrating together with cake

Keeping students safe

Every team member completes:

  • A background check
  • Protection of Minors training
  • Harassment training
  • First Aid and CPR training

Our values in practice

Our six core values drive how we hire and promote.

Bring Out the Best

We engage with people, the company, and challenges in a positive way.

Passion for Mentorship

We actively help others grow and find their interests and purpose.

Open to Feedback

We listen with the intent to learn, then reiterate and act on what was heard.

High Performer

We take full ownership of our accountabilities, and stay flexible as they change.

Strategic

We align with the bigger picture and solve the bigger challenges with the right solutions.

Professional

We are reliable, responsible, positive representatives with students, parents, staff, vendors, and managers.

Now Hiring

Open positions

We currently have 1 open full-time role. Don't see the right fit? Check back soon, as new roles open throughout the year.

Full-Time

Director of Campus Operations

Remote (U.S.) • Senior Leadership Team • Full-Time • $73K–$75K base • Apply by November 16, 2026

Build the campus foundation behind a growing portfolio of educational programs at top U.S. universities, and grow into a broader operations leader. Fully remote, with about 4–5 weeks onsite each summer to launch our key sites.

Job Description

Director of Campus Operations

Remote (U.S.) • Full-Time • Senior Leadership Team • $73K–$75K base • Apply by November 16, 2026

Download the full job description (PDF) ↓

About the role

We're not just hiring someone to manage campus logistics. We're looking for someone who can build the campus infrastructure behind a growing portfolio of educational programs, starting with Model UN and potentially beyond.

Today, you'll own how our programs come to life on university campuses: university and vendor contracts, housing and meals, materials and shipping, and travel for 60+ seasonal staff across a 9–11 week summer. You'll personally launch our key sites, then run remote support for the rest of the summer. From your seat on the Senior Leadership Team, you'll help shape where we go next, and grow with us into broader operations leadership.

Two strengths matter most: relationships outside the company, and meticulous follow-through inside it. Your job is to make every launch look easy, then turn it into a scalable system.

Picture thisIt's Monday morning, and a campus is opening. The rooms are ready, the meals are ordered, the materials arrived last week, every staff member got where they needed to be, and the contract was signed months ago. You get a quiet rush from being the reason it looked easy.Nobody notices, because you made sure of it.
Is this your dream job?

✓ This is your dream job if…

  • You get a rush from a flawless event, and quietly love being the reason it looked easy.
  • You're as comfortable negotiating a campus contract as you are tracking down a missing shipment.
  • You want to lead a team and build something big, not just support it.
  • You want a seat at the leadership table and room to grow into a broader operations leader.
  • You believe in helping young people become confident, globally minded leaders.

✕ Not for you if…

  • You want a steady 40-hour week all year. Summer peaks are real.
  • You want to work directly with students. That's the Camp Director role.
  • You'd rather follow a system than design one.
  • You'd rather run your own area than help steer the company.
  • You can't travel ~4–5 weeks in summer, plus an annual retreat.
  • You need visa sponsorship.
Where this role can go

Hired for today. Recruited for what's next. Growth here follows results, not a calendar, so you can move as fast as you lead.

  • Build the foundation: open every campus on time, safe, and on budget; earn trusted, long-term partnerships with university teams; join the Senior Leadership Team and own quarterly company goals.
  • Expand our reach: open new campuses, markets, and programs without adding complexity; improve campus economics and ease of operations; help bring programs beyond Model UN to campus.
  • Grow into leadership: set a multi-year campus and operations roadmap; develop managers who lead sites without you in the room; potentially step into a Senior Director role.
Who you'll work with

As a member of our Senior Leadership Team, you'll work side by side with our founders and leaders. Here's who you'll work with, and what you'll learn from each of them.

Laurabeth Goldsmith

Chief Executive Officer

You'll learn how to manage people and projects, and lead like a CEO.

Ryan Villanueva

Co-Founder

You'll learn how to use AI to enhance your work.

Kevin Felix Chan

Co-Founder

You'll learn how to scale a business that works, using EOS.

Logan Smith

Director of Programs

You'll learn how to plan & run programs that earn great student ratings.

Toni Lawrence

Director of Marketing and Sales

Your fellow SLT member. You'll learn how we market and sell our programs.

Julia O'Neal

Program Manager

You'll learn how our programs run on the ground, side by side with you.

Meet the whole team →

What you'll own
  • University Partnerships: build trusted relationships with university conference and housing teams; negotiate terms and navigate each university's policies; get answers from slow-to-respond contacts and resolve issues diplomatically.
  • Contracts & Operational Precision: track dozens of deadlines, payments, policies, and changes at once; lock every campus contract and vendor commitment by March 1; never drop the ball, and build systems so the team doesn't either.
  • Campus Evaluation & Logistics Design: know each campus's capabilities and constraints; design the right logistical setup for every program; evaluate potential new campuses before we commit.
  • Launch Readiness & Team Handoffs: lead the seasonal operations team through every launch; make sure staff can arrive, plug in, and deliver without friction; hand each site to its Camp Director with a working setup.
  • Commercial Improvement & Expansion: own the campus budget and improve cost per student; make each campus more sustainable and easier to run; build repeatable systems to scale into new locations and programs.
What you'll bring

Four strengths matter most. If you're exceptional at these, we'd love to hear from you, even if you don't check every other box.

  • Building relationships: you earn trust fast with university partners, vendors, and teammates, and you can get a yes from someone who hasn't answered in a week.
  • Managing complex details: you track dozens of moving parts at once, catch the missing certificate before it matters, and close every loop.
  • Designing and improving operations: you turn one-off heroics into systems, and leave every process simpler than you found it.
  • Owning outcomes and leading people: you own results end to end, manage a budget, and build a team that holds a high bar.
  • The basics: 5+ years in operations, events, or project management, including multi-site or multi-day programs; 2+ years leading people and owning a budget; experience using AI to improve how you work; experience in youth-serving settings (preferred); bachelor's degree or equivalent experience.
  • Bonus points: university conference services or campus housing contracting; Model UN experience; familiarity with EOS (Traction).
  • The fine print: able to travel ~4–5 weeks each summer for onsite kickoffs, plus an annual in-person leadership retreat; available up to ~60 hrs/week mid-May to mid-August, including weekend arrival and departure days; eligible to work in the U.S. (no visa sponsorship) and able to pass a background check; complete Protection of Minors and harassment-prevention training, and hold current First Aid/CPR before your first onsite kickoff.

Not quite at the Director level yet? Apply anyway. If you have the strengths this role needs but fewer years than it calls for, we may bring you on as Senior Manager, Campus Operations ($65,000–$70,000 base, same benefits) with the explicit goal of growing you into the Director seat. Promotion here follows results, not a calendar.

Schedule & travel

Travel: Fully remote, except about 4–5 weeks onsite each summer at our launch sites. Flights, lodging and meals are covered.

Peak season: From mid-May to mid-August, expect up to ~60 hours a week, including weekends on arrival and departure days. Extra time off accrues.

Tools: Google Workspace, Slack, Zoom, HubSpot, Claude, plus project management and CRM tools.

Compensation & benefits
  • Base salary (based on experience): $73,000 – $75,000
  • Summer delivery bonus: up to ~$2,000
  • Health care stipend ($300/month): $3,600
  • Technology stipend ($50/month): $600
  • 401(k) match (up to 4% of salary, after 6 months): $2,920 – $3,000
  • Total annual value: ~$82,000 – $84,000

Also included: a seat on the Senior Leadership Team and room to grow into broader operations leadership; 22 paid days off (12 vacation days, rising to 17 after three years, plus 10 national holidays); paid family leave; company laptop; potential annual company bonus; professional development; and travel fully covered for onsite periods and the annual retreat (about 4–5 weeks a summer on university campuses in D.C., California, NYC, and Boston, with flights, lodging, and meals covered).

The 401(k) match begins after 6 months of full-time employment, so first-year match value is about half the amount shown. Totals are approximate.

How to apply

Deadline: 11:59 p.m. on Monday, November 16, 2026.

Apply here: Director of Campus Operations application form

Submit your resume and a cover letter through the form. In your cover letter, tell us about the most complex event or operation you've made look effortless, and how you led the team that pulled it off.

What to expect: an initial screening call, a sample project, and interview(s) with the Senior Leadership Team.

Accommodations: Need accommodation during the interview process? Email support@bestdelegate.com and we'll help.

Want the full picture? Download the full job description (PDF) to read offline or share.

Equal opportunity employer. Best Delegate is committed to being an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Don't see the right role?

We're always looking for great people. Join our talent community to hear about new full-time roles, part-time roles, and summer opportunities.

Questions about working with us?

Our team is happy to help with any questions about roles or the application process.

support@bestdelegate.com • (646) 308-1411